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Multiple trial issue ?

PostPosted: Fri Jul 22, 2011 10:39 am
by frank
Dear Sirs,

A few daws ago I found your software on the Internet and downloaded the Trial version. My PC crashed recently and had to re install an older system version (windows 7). I re installed the soft. It shows Trial (fine) but after a few minutes, i get kicked out with a warning message that "multiple trials are not allowed and I should buy a licence". Then programs stops. Would you please help me to continue the evaluation of that software that by the way is the fastest raw viewer I have ever saw ! Thanks. Frank

Re: Multiple trial issue ?

PostPosted: Wed Mar 14, 2012 3:08 pm
by Axel
I'm not sure of the exact sequence of events that led to this but indeed multiple trial periods on the same computer are not allowed for obvious reasons. Sorry if your computer crash/reinstall (which apparently rolled your computer back in time) somewhat truncated your evaluation period.